Cicero Corporate Website
The good folks at Cicero are working to rid the world of phone rage. They make software designed to make all our technical support horror stories — going mad waiting for someone to pick up the phone, getting passed from rep to rep, repeating ourselves over and over and over again — a thing of the past.
Simply put, Cicero makes software that helps people talk to other people, with all the information they need right at their fingertips. So when you call in to Giant Corporation, the people behind the phones know who you are and can answer your questions right away, without fuss. You're happier, the customer service rep feels like a hero, and Giant Corporation even ends up saving money.
2010 marked a huge turning point for Cicero — they acquired a company and launched a new product called Cicero XM that greatly expanded their business. Cicero tasked us with redesigning their website to communicate all that was new and improved.
Our goal with the redesign was to make their product — admittedly fairly esoteric and techie — as friendly and accessible as possible, highlighting its very real, very human benefits. The site speaks largely to the CEOs, COOs, and other busy folk who steer the ship, so we cut as much of the industry speak, jargon, and gobbledygook as possible and let the site simply get to the point.
"The new website is the most professional face we have ever had for our company; I’m proud to be a part.” — Bruce Hasenyager, Cicero Board of Directors